Multi-factor authentication (MFA)

Multi-factor authentication (MFA) is a security enhancement that requires users to provide two or more verification factors to gain access to an account or resource. This method adds an extra layer of security beyond just a password, making it significantly harder for unauthorised individuals to access accounts, even if they have managed to obtain a password. By default, Multi-factor authentication (MFA) is turned off.

To enable multi-factor authentication, navigate to ‘Settings’. 

You will be brought to the ‘Details’ tab. 

Here you will be able to see various options, one of which is Multi-Factor Authentication. 

Tick ‘Enable multi factor authentication’

Once enabled, this will add an extra option allowing you to choose to request it only every 60 days. 

Please note: if this option is left unchecked, the email authentication step must be repeated on every login attempt.

Once you have set your practice preferences, click ‘Save’.

Once saved, when a staff member logs into their HUB account and correctly enters their email and password, they will be prompted to check their email for a message containing a unique code. 

To log in to their HUB account, they need to input the code and click ‘Submit Code’.